Shipping & Return Policies
Thank you for shopping with Thread Cutterz. We hope you are fully satisfied with every Thread Cutterz purchase you make. We love to hear from you - please contact us at firstname.lastname@example.org with your thoughts.
We believe in having the best possible online shopping experience. We offer a flat fee of $7.50 for all priority domestic shipments to the United States. All Thread Cutterz rings ship for $1.50. Our delivery time is 1-2 weeks. Sales Tax of 8.25% will be charged to all Texas orders.
INTERNATIONAL SHIPPING: We are now offering first class and priority USPS shipping worldwide. Please be aware that taxes or duty fees may be charged upon delivery of international orders. We cannot predict if such fees will be assessed, or how much they will be. We urge you to check the rules of your country's postal service regarding taxes and duties before placing your order. We are not responsible for any additional fees that may be incurred for your order. We are also not responsible for any fees that may be incurred for an inaccurate or incomplete address. Also, please contact before purchasing if you require tracking and/or expedited shipping. Thank you so much. Because some remote destinations are not serviceable by the United States Postal Service or may require special accommodation, we reserve the right to cancel and refund any order to any destination at our sole discretion. International customers should choose PayPal as their payment method.
INCORRECT ADDRESSES: Thread Cutterz does not assume responsibility for orders placed online with an incorrect shipping address. Please check carefully that you have entered the correct shipping address - THIS MAY BE DIFFERENT FROM WHAT IS ON YOUR PAYPAL ACCOUNT. If an item is returned to us because of an incorrect address provided, or if a package must be intercepted with an address correction, customer is responsible for charges to re-ship.
SHIPPING MATERIALS: To conserve natural resources, Thread Cutterz is committed to reusing boxes and packing material whenever possible. Please excuse any markings on boxes that may have made a previous journey!
We hope you are fully satisfied with every Thread Cutterz purchase you make. If you would like to return or exchange your unworn, unwashed, undamaged or defective merchandise, please contact us as soon as possible. You have 30 days to return your item to us at your cost with tracking provided. We will process your return or exchange as soon as the item is received by us. For any merchandise that is damaged or defective, you have 7 days to contact us for a free exchange. Please contact us at email@example.com. Thank you for shopping with us.